How Washopp Works

1. Customer Initiation

Customer sends a message to the business WhatsApp number:

Customer: "Halo, mau beli voucher dong"

2. AI Responds with Available Products

The bot checks real-time inventory and shows available products with prices:

Bot: Halo Kak! 😊 Voucher yang ready:

🎫 Voucher 1,5GB 3 Hari — Rp 8.500
🎫 Voucher 3GB 5 Hari — Rp 14.000
🎫 Voucher 10GB 7 Hari — Rp 35.200
🎫 Voucher 12GB 7 Hari — Rp 42.000

Mau yang mana, Kak?

3. Order Collection

The bot collects the full order step by step:

Customer: "voucher 3GB 5 hari, 3 biji"

Bot: Oke! Jadi Voucher 3GB 5 Hari × 3 = Rp 42.000. Bener?

Customer: "iya"

Bot: Mau bayar pakai apa?
💵 Tunai
🏦 Transfer
📱 E-Wallet

Customer: "transfer"

Bot: Mau diambil atau dikirim?
🏪 Ambil di toko
🚗 Diantar

Customer: "diantar"

Bot: Boleh minta alamat pengirimannya?

Customer: "Jl. Pettarani No.18, Makassar"

Bot: Mau dilabelin apa? Contoh: Rumah, Toko

Customer: "kantor"

4. Order Confirmation

The bot shows a full summary before placing the order:

Bot: Konfirmasi pesanan:
📦 Voucher 3GB 5 Hari × 3
💰 Total: Rp 42.000
💳 Bayar: Transfer
🚗 Diantar
📍 Kantor: Jl. Pettarani No.18, Makassar

Ketik YA untuk konfirmasi 👌

Customer: "YA"

5. Order Placed

The bot creates an invoice in the business system and confirms:

Bot: Pesanan udah masuk! 🎉 
Terima kasih, Kak. Invoice akan dikirim via WhatsApp.
Ada lagi yang dibutuhin?

🔒 Privacy & Security

• Each business gets an isolated bot — no data mixing between customers
• Messages are processed in real-time and not stored beyond the active session
• Customer addresses are saved only for convenience and can be deleted on request
• All API communications are encrypted (HTTPS)
• Compliant with WhatsApp Business API terms and conditions